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To develop long-term relationships with our clients by providing a range of competitive product and a high standard of service
Raiffeisen Bank Kosovo has a Customer Service Unit which focuses on how to develop long term relationships with customers, improve service quality, and become more responsive to customers’ requests.
Customer Satisfaction and Feedback
Suggestion forms are available in all of our Branches/Sub-Branches. We encourage you to send us your comments, suggestions or complaints also via e-mail.
The Bank treats these inputs as crucial feedback on customer service levels and works to meet customer’s requests and needs in the most efficient way.
Please e-mail us your feedback at: firstname.lastname@example.org
We are committed to providing real value and the highest standard of service to every customer, every time.